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Sender Allow List

March 14, 2024
Incoming mail received from senders listed in the Allow list will always be allowed, regardless of the message classification. In the Domain Level Control panel, select Incoming - Protection Settings > Sender Allow list.
Sender Allow List | Picture 1

There are up to two tabs displayed:

  • Sender Allow list - Domain -This tab allows you to manage the allowed sender list for mailboxes at specific domains. On this tab you can:
    • Add Allow list sender - Add a sender to the Allow list for a specific domain.
    • Import senders from CSV - Import a list of senders to add to the Allow list for a specific domain via CSV file
    • Export senders as CSV - Export the list of senders to a CSV file
  • Sender Allow list - Recommended/Inherited - This tab allows you to view any inherited allowed senders that have been applied by a higher level admin

Add Sender to Allow list

Add Allow list sender - Domain tab

  1. Click on Add Allow list sender to open the dialog:
Sender Allow List | Picture 2
2. In the Local-part field, specify the local-part of the recipient address at the domain or leave blank to apply to the whole domain
To apply the entry to user1@my-domain.invalid, only enter user1 in the local part. To apply to all users at the domain, leave this box blank.

3. Choose which address you want to apply by selecting from the following Sender Flags:

  • Apply to Envelope Sender - The SMTP Envelope sender from address only
  • Apply to From: Address - The MIME message header from address only
  • Apply to both - both the SMTP Envelope sender from address and the MIME message header from address

4. In the Address field, enter the email address of the sender you want to allow

To add a whole domain to the sender Allow list, enter the domain in the format: domain-to-allowlist.invalid. There is no need to include a wildcard or the @ of the address.
5. Click on Save to add the sender

Edit Allowed Sender

1. Click the arrow to the left of the domain to open the action menu for the allowed sender
Sender Allow List | Picture 3

2. Select the Edit to amend any of the fields configured during adding

3. Click on Save to edit the sender

If you Copy Sender, this will take you to add a new entry with the sender address pre-filled from the existing entry.

Remove Allowed Sender

1. Click the arrow to the left of the domain to open the action menu for the allowed sender
Sender Allow List | Picture 4

2. Select the Remove

3. Confirm removal of the allowed sender

Sender Allow List | Picture 5
For any inquiries or if you encounter any issues, please feel free to reach out to us via email at support@newpages.com.my or through WhatsApp at 010-799 1461 (David).
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