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Actions Available on Log Search Results

March 13, 2024
In the Search Results listed you can carry out a variety of actions. These differ depending on the status of the message, and include but are not limited to:
These options may change depending not only on the status of the message and whether you are on the Incoming Log Search page.
Actions Available on Log Search Results | Picture 1
Actions Available on Log Search Results | Picture 2
  • Retry delivery from queue - Attempt to deliver the queued message(s)
  • Remove from queue - Delete the message(s) from queue
  • Remove from quarantine - Delete the message(s) from quarantine storage.
  • Release from quarantine - Attempt deliver of the quarantined message(s).
  • Remove from queue and notify sender - Delete the message(s) from queue and notify the sender of the email(s) that it has been rejected by the recipient
  • Remove from queue and train as spam - Delete the message(s) from queue and Report messages as Spam or Not Spam
  • Release and train from quarantine - Submit quarantined message(s) to be delivered, and flag for training as not spam.
  • Download Queued Message - Download the email(s) as .eml format in a .zip
  • Download Quarantined Message - Download the email(s) as .eml format in a .zip
  • Redeliver archived message
  • Download archived message
  • Add Sender to Allow list - Add the sender to the Allow list, causing all future messages from this sender address to be accepted by the filter.
  • Block Sender - Add the sender to the Block list, causing all future messages from this sender address to be treated as spam.
  • Block sender and remove from quarantine - Remove the message from the quarantine and Block list the sender, causing all future messages from this sender address to be treated as spam.
  • Delivery issue log
  • Block recipient - Add the recipient to the Block list, causing all future messages to this recipient address to be treated as spam.
  • Change Action for messages like this - Incoming messages only - Add a custom action to incoming messages to change the response from Spam Experts.
This action currently only appears if you have included the main class, sub class, and extra class columns in your search.
  • Export as .CSV - Download the report in Excel CSV format - using the Export button
For any inquiries or if you encounter any issues, please feel free to reach out to us via email at support@newpages.com.my or through WhatsApp at 010-799 1461 (David).
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Spam Expert

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