Email Setup
Desktop
Outlook
Thundebird
Mobile
Android
Iphone
Website Management
Login NEWPAGES MERCHANT SYSTEM (NMS)
NMS Switch Language
Manage Products
Manage Service
Manage Photoalbum
Manage News / Promotion
Manage Ratings & Reviews
Manage Google Reviews
Manage Testimonials
Manage Others (Gallery)
Content Generator
NMS Merchant App
Manage Download
Website Setting
Manage Career
Manage YouTube
Account Setting
SEO Guide
On-page Optimization
e-Commerce (My Sales)
Dashboard
Order Management
Invoice
Shipping
Delivery List
Packaging & Picklist
Self Pick Up Setting
Shipping Setting
No available shipping method
Easyparcel
Lalamove
Tracking.my
Members
Marketing Tools
Voucher
Birthday Campaign
Discount Campaign
Add-on Deals
Mix & Match
Purchase Link
Broadcast Management
Ecommerce Mail Setting
Popup & Social Proof
Checkout Cart Setting
Website Header Setting
Additonal Charges Setting
Notification Setting
Plugins
Activate Plugin
Marketplace Synchronization
Shopee Sync
Tiktok Sync
Lazada Sync
Affiliate Marketing & Referral
Membership & Loyalty Program
Checkout & Payment Link
Quotation Pro
Sales Landing Page
Whatsapp Cart & Chat
Product Comparison
Social Media Synchronization
Facebook My Chatbot
Booking System
NFC Business Tag
E-Invoice Customer Profile
Background Removal
PDF Encryptor
Facebook Live
CRM System
Email Issues
Knowledge Tips
Demonstration
Progressive Web App Ready (PWA)
Facebook
Facebook Pixel
Admin Email System
Domain
Spam Expert - Domain Level
Dashboard
Incoming
Logs
Delivery Issue Log
Spam Quarantine
Domain Statistics
Train Messages
Incoming - Protection Settings
Recipient Allow List
Recipient Block List
Sender Allow List
Sender Block List
Allow List Filtering Rules
Block List Filtering Rules
Customise Actions
Filter Settings
Attachments Restrictions
Email Size Restrictions
Continuity
Delivery Queue - Incoming
Compose Email
My Settings
Webmail
Set Autoresponders In Webmail
Delete Email
Reset Password
Adjust Spam Score
Select Categories
Email Setup
Desktop
Outlook
Thundebird
Mobile
Android
Iphone
Website Management
Login NEWPAGES MERCHANT SYSTEM (NMS)
NMS Switch Language
Manage Products
Manage Service
Manage Photoalbum
Manage News / Promotion
Manage Ratings & Reviews
Manage Google Reviews
Manage Testimonials
Manage Others (Gallery)
Content Generator
NMS Merchant App
Manage Download
Website Setting
Manage Career
Manage YouTube
Account Setting
SEO Guide
On-page Optimization
e-Commerce (My Sales)
Dashboard
Order Management
Invoice
Shipping
Delivery List
Packaging & Picklist
Self Pick Up Setting
Shipping Setting
No available shipping method
Easyparcel
Lalamove
Tracking.my
Members
Marketing Tools
Voucher
Birthday Campaign
Discount Campaign
Add-on Deals
Mix & Match
Purchase Link
Broadcast Management
Ecommerce Mail Setting
Popup & Social Proof
Checkout Cart Setting
Website Header Setting
Additonal Charges Setting
Notification Setting
Plugins
Activate Plugin
Marketplace Synchronization
Shopee Sync
Tiktok Sync
Lazada Sync
Affiliate Marketing & Referral
Membership & Loyalty Program
Checkout & Payment Link
Quotation Pro
Sales Landing Page
Whatsapp Cart & Chat
Product Comparison
Social Media Synchronization
Facebook My Chatbot
Booking System
NFC Business Tag
E-Invoice Customer Profile
Background Removal
PDF Encryptor
Facebook Live
CRM System
Email Issues
Knowledge Tips
Demonstration
Progressive Web App Ready (PWA)
Facebook
Facebook Pixel
Admin Email System
Domain
Spam Expert - Domain Level
Dashboard
Incoming
Logs
Delivery Issue Log
Spam Quarantine
Domain Statistics
Train Messages
Incoming - Protection Settings
Recipient Allow List
Recipient Block List
Sender Allow List
Sender Block List
Allow List Filtering Rules
Block List Filtering Rules
Customise Actions
Filter Settings
Attachments Restrictions
Email Size Restrictions
Continuity
Delivery Queue - Incoming
Compose Email
My Settings
Webmail
Set Autoresponders In Webmail
Delete Email
Reset Password
Adjust Spam Score
How to Check CRM Inquiry
October 24, 2024Section 1: How to Access CRM System
Before accessing CRM system, you need to make sure the CRM system is activated.
After the CRM system is activated, it will appear in the left-side menu > Click CRM > Go to CRM System
Section 2: How to Check Inquiry
When a customer makes an inquiry via the 'Contact Us' page, the inquiry will be recorded in the CRM system. You can follow the steps below to check the inquiries in the CRM system.
Step 1: After accessing the CRM system, click 'CONTACT.'
Step 2: Click the subject to view the inquiry.
Step 3: Check the customer information and inquiry details.