Select Categories

How to Check & Manage WhatsApp Order

February 16, 2024

Section 1: Introduction

Visitors can effortlessly add products they're interested in to an inquiry list directly on the website and send inquiries via WhatsApp. All discussions will take place through WhatsApp.

Section 2: How to Access WhatsApp Cart & Chat

Before accessing WhatsApp Cart & Chat, you need to make sure the plugin is activated.

Here are the two fastest ways to access the plugin:

Method 1: After activating the plugin, you can quick access to “WhatsApp Orders” by using the search menu button

Method 2: After activating the plugin, refresh your browser. It will appear in the left side menu - WhatsApp Cart

Section 3: How to Check & Manage WhatsApp Order

How to Check & Manage WhatsApp Order  | Picture 1

Step 1: Go to WhatsApp Cart, you can view whatsapp order number and products

How to Check & Manage WhatsApp Order  | Picture 2

If want to record sender Name and Sender Contact, please turn on WhatsApp Popup.

Learn more about How to Turn On WhatsApp Popup

How to Check & Manage WhatsApp Order  | Picture 3

Step 2: Click this icon to view more details

How to Check & Manage WhatsApp Order  | Picture 4
This is a express order function by WhatsApp, please reply to this order via your WhatsApp
How to Check & Manage WhatsApp Order  | Picture 5

Step 3: You can click this WhatsApp icon to start a direct discussion with the customer. Use WhatsApp to discuss product details, prices, shipping, payment options and any other necessary information.

How to Check & Manage WhatsApp Order  | Picture 6

Step 4: After completing the WhatsApp order, simply tick the 'Switch to Completed' option to update the order status. Completed order will show in “Completed” section.

This way, you can concentrate on managing active and incomplete orders more efficiently.


Tags:

Related Article: