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How to Manage Upcoming Booking

April 25, 2024

Section 1: Introduction

Introducing our Service Booking System plugin! It's designed to streamline service bookings and boost customer satisfaction. With integrated payment options, it ensures smooth online transactions. Try it now for enhanced efficiency and convenience! 

In this topic, you will learn how to approve and cancel a booking.

Section 2: How to Access to Booking Dashboard

Here are two fastest ways to access the plugin:
How to Manage Upcoming Booking | Picture 1
Method 1: Search "Booking" in the search menu at the top of NMS
How to Manage Upcoming Booking | Picture 2
Method 2: After activating the plugin, refresh your browser. It will appear in the left side menu 

Go to NMS Side menu > Booking System > Booking Dashboard

Section 3: How to Approve a Booking

How to Manage Upcoming Booking | Picture 3
By disabling 'Appointment Approval' when setting up a new booking service, all appointments are automatically approved, eliminating the need for manual approval by the merchant.

Learn about How to Add New Booking Service

If you choose to enable Appointment Approval, you can manually update the booking to approved status using the following method：
Method 1: Click "Info" to check the booking details > Click "Manage" > Click "Approve Booking"
Method 2: Click "Manage" > Click "Approve Booking"
How to Manage Upcoming Booking | Picture 4
Method 3: Go to NMS Side menu > Booking System > Booking Services > Go Booking Calendar 
How to Manage Upcoming Booking | Picture 5
Right-side pending approval list, click "Approve"

Section 4: How to Cancel a Booking

Once you approve a booking, you still have the chance to cancel it.
Method 1: Click "Info" to check the booking details > Click "Manage" > Click "Cancel Booking"
Method 2: Click "Manage" > Click "Cancel Booking"
For paying customers, if you need to cancel their bookings, you should notify them to arrange a refund or reschedule the appointment.
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