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How to Check Member Information and Member Actions

February 29, 2024

Section 1: Introduction

In this topic, you'll learn how to check a member's information, their purchase history, and items in their shopping cart that have not yet been checked out.

Section 2: How to Access to Member

In order to access the member page, you need to have ecommerce pro package.

Method 1: Search “Members” in the search menu at the top of NMS.

Method 2: Go to NMS side menu > My Sales > Members

Section 3: How to Check Member Information and Member Actions

How to Check Member Information and Member Actions | Picture 1

Step1: If you wish to check specific member information, please search using the 'member name' and 'member email.

Or you can directly view the member info in the member list

How to Check Member Information and Member Actions | Picture 2

You can check a member's name, email address, WhatsApp number, date and time of last login, and last order. If you wish to view more details, then click  icon.

How to Check Member Information and Member Actions | Picture 3

Step 3: You can check the details in the "Member Information"

  • Member name
  • Whatsapp no
  • Email address
  • Quick Contact: Click on the icon will redirect you to WhatsApp (only appears when a WhatsApp number is inserted) and email.
  • Member ID: A unique identification code for each member.
  • Gender
  • Shipping address and billing address (if the member has set them).
  • Date Added: Date joined as a member.
  • Last Login: The date and time when the member last logged into their profile.
How to Check Member Information and Member Actions | Picture 4

Step 4: Explore 'Purchase History' to access detailed information about this member's purchase history and order status.

Step 5: You can click on the order ID or click  icon to view detailed information in the order details.

How to Check Member Information and Member Actions | Picture 5

Step 6: Explore the "Shopping Cart" to access information about the items currently in this member's cart.

How to Check Member Information and Member Actions | Picture 6

Step 7: You can track member actions, their visited URLs on your website, the duration of their stay, SEO (Direct Visit or Google / Facebook), and the date & time of their website visit.

Tips: You can leverage this member information to enhance and implement effective marketing strategies.

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