Hi, how can we help you?

Popular Tags: Self Control Plugin Spam Expert Domain Hide Price Branch Appointment
Select Categories

Sender Block List

March 14, 2024
Incoming mail received from senders listed in the Sender Block list will always be blocked, regardless of the message classification. In the Domain Level Control panel, select Incoming - Protection Settings > Sender Block list.
Sender Block List | Picture 1

There are up to two tabs displayed:

  • Sender Block list - Domain - This tab allows you to manage the sender blocked list for your domain. On this tab you can:
    • Block sender - Add a sender to the Block list for the specific domain.
    • Import senders from CSV - Import a list of senders to add to the Block list for the specific domain via CSV file
    • Export senders as CSV - Export the list of senders to a CSV file
  • Blocked senders - Recommended -This tab allows you to view any inherited blocked senders that have been applied by a higher level admin

Block Sender

Blocked senders - Domain tab

1. Click on Block sender to open the dialog:

Sender Block List | Picture 2
2. In the Local-part field, specify the local-part of the recipient address at the domain or leave blank to apply the Block listed sender to the whole domain
To apply the entry to user1@my-domain.invalid, only enter user1 in the local part. To apply to all users at the domain, leave this box blank.

3. Choose which address you want to apply the block to by selecting from the following Sender Flags:

  • Apply to Envelope Sender - The SMTP Envelope sender from address only
  • Apply to From: Address - The MIME message header from address only
  • Apply to both - both the SMTP Envelope sender from address and the MIME message header from address

4. In the Address field, enter the email address of the sender you want to block

To add a whole domain to the sender Block list, enter the domain in the format: domain-to-allowlist.invalid. There is no need to include a wildcard or the @ of the address.
5. Click on Save to add the sender

Edit Blocked Sender

1. Click the arrow to the left of the domain to open the action menu for the blocked sender
Sender Block List | Picture 3

2. Select the Edit to amend any of the fields configured during adding

3. Click on Save to edit the sender

If you Copy Sender, this will take you to add a new entry with the sender address pre-filled from the existing entry.

Remove Blocked Sender

1. Click the arrow to the left of the domain to open the action menu for the blocked sender
Sender Block List | Picture 4

2. Select the Remove

3. Confirm removal of the blocked sender

Sender Block List | Picture 5
For any inquiries or if you encounter any issues, please feel free to reach out to us via email at support@newpages.com.my or through WhatsApp at 010-799 1461 (David).
Tags:
Spam Expert

Related Article: