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How to Setup Additional Charges Per Order

February 29, 2024

Section 1: Introduction

Additional charges refer to extra fees or costs beyond the base price of a product or service. Merchants can apply additional charges for purposes such as tax, special packaging or handling fees, customization fees, express shipping and so on.

Section 2: How to access additional charges setting

In order to access the additional charges feature, you need to have ecommerce pro package or quotation pro plugin.

Method 1:  Search "additional charges" in the search menu at the top of NMS

Method 2: Go to NMS side menu > My Sales > E-Commerce Setting >  Setting > Scroll to find Additional Charges Setting  

Section 3: How to Setup Additional Charge Per Order

How to Setup Additional Charges Per Order  | Picture 1

Step 1: Turn on Additional Charges on Check Out

Step 2: Fill in the Optional Charges Label

Checkout page view

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If the Optional Charges Label is not set, this part will be blank.
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Step 3: Select Charge Per Order

Step 4: Click “Add Additional Charge”

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Step 5: Click 'Upload Image' to upload an image; this step is optional, and if not uploaded, it will show as blank.
How to Setup Additional Charges Per Order  | Picture 5

Step 6: Insert Charge Title

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Step 7: Choose and tick the condition status

a) If not set either auto charge or compulsory charge, it becomes optional, allowing customers to decide whether to include extra charges.

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In this example, customers can tick this option and pay for the extra charges for gift wrapping.

a)     If only set 'auto charge', the additional charge will be automatically included in the total order amount. However, customers can still decide whether to proceed with the additional charge. If they choose not to pay the extra fee, they can deselect this option.

b)     Compulsory charges are mandatory fees that customers must pay, such as taxes, service fees, or other obligatory charges associated with a product or service. Once 'compulsory charges' is set, it implies automatic charging.

Sample of Compulsory Charges on the checkout page

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Step 8: Choose Type of additional charges and set the amount

a) Fixed Amount
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b) Charge by Percentage

Step 9: Click “Update”


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