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Delete Email Through Webmail

February 5, 2024

This is a kind reminder that once email has been deleted it will be permanent and unable to retrieve.

Step 1: Navigate to the webmail login page by entering "mail.yourdomainname" in your browser's address bar. For instance, use "mail.newpages.com.my" as an example.

Step 2: Enter your email address and password in the provided fields.

Step 3: Click on the "Log In" button to access your account.

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Step 4: Navigate to the bottom of the page and select "Manage Disk Usage."

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Step 5: Choose a mailbox from the list under "Mailbox Name."

Step 6: Click on "Manage" next to the directory for which you intend to delete emails.

Step 7: Opt for one of the following options:

  • Emails older than 1 year
  • Emails larger than 30MB
  • Previously viewed emails
  • All messages
  • Custom query

Step 8: Confirm the action by clicking on "Delete Permanently."

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Step 9: To delete emails before a specific date, select "Custom query."

Step 10: Use the format day-month-year, where:

  • day represents the day of the month (1-31),
  • month is the abbreviated month name (Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, or Dec),
  • year is represented by four digits (e.g., 2007).
  • For instance, the date "13th of April 2007" should be entered as 13-Apr-2007.
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Step 11: Consider an instance where there are 17 emails in this folder, and your goal is to remove emails received before 31/12/2021.

Step 12: Enter "savedbefore 31-Dec-2021" and proceed to click on "Delete Permanently."

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Step 13: The emails received prior to 31/12/2021 have been successfully deleted from this folder.

For any inquiries or if you encounter any issues, please feel free to reach out to us via email at support@newpages.com.my or through WhatsApp at 010-799 1461 (David).

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