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How to Check Referral Performance & Referral Record

February 19, 2024

Section 1: Introduction

In this topic, you will learn how to view the performance of each referral and referral record. 

Section 2: How to access to Affiliate Marketing & Referral

Note: Before accessing Affiliate Marketing & Referral, you need to make sure the plugin is activated.

Here are the fastest ways to access Affiliate Marketing & Referral: 

Method 1: Search for “Referral Performance” in the search menu bar at the top of NMS.

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Method 2: After activating the plugin, refresh your browser. It will appear in the left side menu

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Section 3: How to view Referral Performance and Record

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You can view referral inquiries, orders, WhatsApp interactions, leads, clicks, and total referrals based on the list.

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Alternatively, you can sort by referral actions.

a)     To view all referral’s performance and report

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Step 1: You can click “ All referral’s performance and report”

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Step 2: Select the start time and end time for the report period you wish to view.

Step 3: Filter by order status, you can choose to select all order status, or specific order status.

Step 4: Click “Submit”

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The report will show the detail information

a)     To view individual referral’s performance and report  

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Step 1: Click eye icon

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Step 2: You can view all the performance and report details on this page for the current month.

Step 3: If you wish to view previous month individual referral report, can click “Generate & View Report (Personal)”

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Step 4: Select the start time and end time for the report period you wish to view.

Step 5: Filter by order status, you can choose to select all order status, or specific order status.

Step 6: Click “Submit”

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You can view all the performance and report details on this page for the selected period.

a)     To view referral records

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Step 1: Go to “Referral System” > “Referral Record”

Step 2: Select the start time and end time for the report period you wish to view.

Step 3: Select all, or choose only WhatsApp, only orders, or only inquiry.

Step 4: Click “Search”


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