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Incoming Log Search

March 13, 2024

The Incoming Log Search is a comprehensive search tool which allows you to filter on all incoming messages over the past 32 days. In this page you can also access Quarantined messages, those that are in the Incoming Delivery Queue as well as those that are Archived.

To access the Incoming Log Search, in the Domain level Control Panel, select Incoming > Logs.

Incoming Log Search | Picture 1
  • Perform powerful filtering to find the results you need including:
    • Filtering on message size and the From, To and CC headers
    • Filtering on the outgoing IP used for delivering or attempting to deliver the message and the location of the sending server (based on the IP address)
  • Perform various action on single or multiple messages
  • Customise available actions on specific messages
  • Regenerate the index to search all archived message content
  • Export archived messages
  • Create and email a report of your log search results (and schedule at a specified frequency)
Click on the classification link in the page description at the top of the log search to display the Classifications side-bar which shows more information on the classifications available:
Incoming Log Search | Picture 2
For any inquiries or if you encounter any issues, please feel free to reach out to us via email at support@newpages.com.my or through WhatsApp at 010-799 1461 (David).

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