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How to Set Free Shipping?

February 19, 2024

Section 1: Introduction

In this topic, you can learn how to set free shipping 

Section 2: How to access to Shipping Setting

Method 1: Go to My Sales > Shipment > Shipping Setting

Method 2: Search “Shipping Method Setting” in the search menu bar at the top of NMS 

Section 3: Ways to Set Free Shipping

There are three ways to set free shipping:

Method 1: Set a free shipping voucher

Learn more about How to set free shipping voucher

Method 2: Set free shipping for the specified zone

Method 3: Set free shipping when the total order amount exceeds a certain threshold.

Section 3a: Set Free Shipping for the Specified Zone

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Step 1: Click “Add Shipping”

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Step 2: Add shipping title (can be the zone name, courier service, shipping method, or any words).

Step 3: Add a description to help customers better understand the shipping fee or method. 

e.g: Charge RM10 per order, free shipping if purchase RM100 and above 

This shipping title and description will show on the website for customers 

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Step 4: Click and choose type the shipping method

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Step 5: Select “Free Shipping” option and press enter

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Step 6:Select a zone. If no zone is available or you haven't set one, please create a zone.

Learn more about How to Add Shipping Zone 

This step is crucial to ensure accurate shipping rates based on zones. For example, if you only want free shipping for the Johor area, failing to set the zone means that customers from areas other than Johor can also enjoy free shipping.
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If you temporarily don't want this option, you can change the status to disable.

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Same as this, in shipping option overview, turn on (red colour) indicate enable; turn off (grey colour) indicate disable

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Step 7: If you wish to make this shipping option available for cash on delivery, you can turn on this button. If not, you can leave the COD button off.

If you turn on COD button, the order will automatically become a COD order, and the customer have to pay in cash upon receiving the ordered goods.

Step 8: Once you have finished the setup, please remember to click "Save."

Section 3b: Free Shipping when Total Order Amount Exceeds a Certain Threshold


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